Customer Service - Self Storage Manager

Public Storage•Minneapolis, MN

27d•Onsite

About The Position

Public Storage is hiring a Property Manager to work independently across multiple self-storage locations. The role involves working both indoors and outdoors, helping customers identify storage needs, recommending storage options, and selling packing and moving supplies. Managers inspect storage units, maintain inventory and availability, handle cash drawer audits and bank deposits, and contact customers about payments and collections. The position also includes cleaning and routine maintenance of interior areas and exterior grounds.

Requirements

Experience in a customer-service-centered sales environment, such as retail, restaurants, fast food, or another service-based company.
Valid driver’s license.
Own and use a vehicle to travel between work locations and for other work-related business.
Ability to lift, move, or transport items weighing up to 35 pounds.
Ability to walk around facilities, climb stairs, and open large doors.
Ability to spend up to 50% of working time outdoors.

Responsibilities

Assess customers’ storage needs and recommend suitable options.
Sell packing and moving supplies.
Inspect storage units daily to confirm inventory and availability and ensure spaces are ready to rent.
Audit cash drawers and make bank deposits.
Help customers stay current with payments and make reminder and collection calls when needed.
Perform cleaning and daily maintenance, including sweeping and mopping interior areas and keeping exterior grounds clean and free of debris.
Travel between multiple work locations and other work-related destinations using a personal vehicle.