Customer Service - Self Storage Manager

Public Storage•Farmington Hills, MI

About The Position

Public Storage is hiring a Property Manager to work independently across multiple self-storage locations, spending time both indoors and outdoors. The role involves assessing customers’ storage needs, recommending solutions, and selling packing and moving supplies. Managers inspect storage units to confirm inventory and availability, handle cash-drawer audits and bank deposits, and help customers stay current on payments, including making reminder and collection calls when needed. The position also includes cleaning and daily maintenance of interior areas and exterior grounds. The role offers $16.50 per hour and flexible, full-time schedules between 9:30 a.m. and 6 p.m., with weekend hours until 5 p.m. Employees working an average of 20 or more hours are eligible for full-time benefits. Employees must have a valid driver’s license and use their own vehicle to travel between work locations or for other work-related business; mileage reimbursement is available.

Requirements

  • Experience in a customer-service-centered sales environment, such as retail, restaurants, fast food, or another service-based company.
  • Valid driver’s license.
  • Ability to use a personal vehicle to travel between work locations and for other work-related business.
  • Ability to transport, lift, or move items weighing up to 35 pounds.
  • Ability to walk around facilities, climb stairs, and open large doors.

Responsibilities

  • Assess customers’ storage needs and make recommendations, including selling packing and moving supplies.
  • Inspect storage units daily to confirm inventory and availability and ensure spaces are ready to rent.
  • Audit cash drawers and make bank deposits.
  • Help customers stay current with payments and make reminder and collection calls when required.
  • Clean and maintain interior areas and exterior grounds, including sweeping and mopping and keeping grounds free of debris.
  • Travel between properties or other work locations for business tasks.

Benefits

  • Medical, dental, and vision coverage.
  • 401(k) with company match.
  • Paid time off and sick time.
  • Flexible spending account.
  • Company-paid life and accidental death insurance.
  • Exclusive vendor discounts.
  • Mileage reimbursement for travel between properties or other work-related tasks.
  • Opportunity to earn performance-based bonuses.
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