Customer Service - Self Storage Manager

Public Storage • Mount Vernon, NY

13d

About The Position

Public Storage is hiring Property Managers to work independently across multiple self-storage locations, both indoors and outdoors. The role includes assessing customers’ storage needs and recommending solutions, including selling packing and moving supplies. Managers inspect storage units to verify inventory and availability, handle cash drawers and bank deposits, and help customers stay current on payments through reminders and collection calls when required. The work also includes cleaning and daily maintenance of interior areas and exterior grounds.

Schedules are flexible and full-time, between 9:00 a.m. and 7:30 p.m.; weekend hours run until 6:30 p.m. Managers may spend up to 50% of their time outdoors and travel between properties or for other work-related tasks using their own vehicle. Mileage reimbursement is provided. The advertised pay is $18.00 per hour, with the opportunity to earn performance-based bonuses.

Requirements

• Experience in a customer-service-centered sales environment; candidates may come from retail, restaurant, fast food, or other service-based companies.
• Valid driver’s license.
• Ability to use a personal vehicle to travel between work locations and conduct other work-related business.
• Ability to lift, move, or transport items weighing up to 35 pounds.
• Ability to walk around facilities, climb stairs, and open large doors.

Responsibilities

• Assess customers’ storage needs and recommend suitable options.
• Sell packing and moving supplies.
• Inspect storage units daily to confirm inventory and availability and ensure spaces are ready to rent.
• Audit cash drawers and make bank deposits.
• Help customers stay current on payments, including making reminder and collection calls when required.
• Clean and maintain interior areas, including sweeping and mopping.
• Maintain exterior grounds and curb appeal, keeping areas clean and free of debris.
• Travel between locations and conduct other work-related business using a personal vehicle.

Benefits

• Medical, dental, and vision coverage.
• 401(k) with company match.
• Paid time off and sick time.
• Flexible spending account.
• Company-paid life insurance and accidental death insurance.
• Exclusive vendor discounts.
• Mileage reimbursement for travel between properties or other work-related tasks.
• Opportunity to earn performance-based bonuses.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed