Customer Service - Self Storage Manager

Public Storage•Duncan, SC

About The Position

Public Storage is hiring a Self Storage Manager to serve customers and manage operations across multiple storage locations. The role involves working independently both indoors and outdoors, assessing customers’ storage needs, recommending storage solutions, and selling packing and moving supplies. Managers inspect storage units, monitor inventory and availability, handle cash drawers and bank deposits, and contact customers about payments and collections. The position also includes cleaning and routine maintenance of interior spaces and exterior grounds. The role offers flexible, full-time schedules between 9:30 a.m. and 6 p.m., with weekend hours until 5 p.m. The listed pay is $13.50 per hour. Employees working an average of 20 or more hours may become eligible for full-time benefits. Mileage reimbursement is provided for travel between properties and other work-related tasks, and property managers may earn performance-based bonuses.

Requirements

  • Experience in a customer-service-centered sales environment, such as retail, restaurant, fast food, or another service-based company.
  • Valid driver’s license.
  • Ability to use a personal vehicle to travel between work locations and/or conduct other work-related business.
  • Ability to lift, move, or transport items weighing up to 35 pounds.
  • Ability to spend up to 50% of work time outdoors and perform the physical activities described.

Responsibilities

  • Assess customers’ storage needs and recommend appropriate solutions.
  • Sell packing and moving supplies.
  • Inspect storage units daily to confirm inventory and availability and ensure spaces are ready to rent.
  • Audit cash drawers and make bank deposits.
  • Help customers stay current with payments and make reminder and collection calls when required.
  • Travel between multiple work locations using a personal vehicle for work-related business.
  • Perform cleaning and daily maintenance, including sweeping and mopping interior areas and keeping exterior grounds clean and free of debris.
  • Walk around facilities, including climbing stairs and opening large doors.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) with company match
  • Paid time off
  • Sick time
  • Flexible spending account
  • Company-paid life insurance
  • Company-paid accidental death insurance
  • Exclusive vendor discounts
  • Mileage reimbursement for work-related travel
  • Opportunity to earn performance-based bonuses
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