Customer Service - Self Storage Manager

Public Storage•Farmingdale, NY

About The Position

Public Storage is hiring Property Managers to work independently across multiple locations. The role involves spending time both indoors and outdoors, assisting customers with storage needs and recommending storage, packing, and moving supplies. Managers help ensure units are ready to rent, handle payment follow-up, and support daily business operations. The position also includes cleaning and routine maintenance of facilities and grounds.

Requirements

Experience in a customer-service-centered sales environment, such as retail, restaurants, fast food, or another service-based company.
Valid driver’s license.
Use of a personal vehicle to travel between work locations and/or conduct work-related business.
Ability to transport, lift, or move items weighing up to 35 pounds.
Ability to walk around facilities, climb stairs, and open large doors.

Responsibilities

Assess customers’ storage needs and make recommendations, including selling packing and moving supplies.
Inspect storage units daily to confirm inventory and availability and ensure units are ready to rent.
Audit cash drawers and make bank deposits.
Help customers stay current with payments and make reminder and collection calls when required.
Complete cleaning and daily maintenance tasks, including sweeping and mopping interior areas and keeping exterior grounds clean and free of debris.
Travel between work locations and conduct other work-related business using a personal vehicle.

Benefits

Flexible and full-time schedules
Competitive wages paid weekly
Medical, dental, and vision benefits for employees working an average of 20 or more hours
401(k) with match
Paid time off and sick time
Flexible spending account
Company-paid life insurance and accidental death insurance
Exclusive vendor discounts
Mileage reimbursement for travel between properties or other work-related tasks
Opportunity to earn performance-based bonuses