Customer Service - Self Storage Manager
About The Position
Public Storage is hiring Property Managers to work independently at multiple self-storage locations, spending time both indoors and outdoors. The role involves assessing customers’ storage needs, recommending storage solutions, and selling packing and moving supplies. Managers inspect storage units to confirm inventory and availability, audit cash drawers, make bank deposits, and help customers stay current on payments through reminder and collection calls when needed. The work also includes cleaning and daily maintenance of interior areas and exterior grounds. Schedules are flexible and full-time, generally between 9:30 a.m. and 6 p.m., with weekend hours until 5 p.m. The role pays $13.50 per hour, with the opportunity to earn performance-based bonuses. Employees must travel between work locations or for other work-related tasks using their own vehicle; mileage reimbursement is provided.
Requirements
- Experience in a customer-service-centered sales environment, such as retail, restaurant, fast food, or another service-based company.
- Valid driver’s license.
- Personal vehicle for travel between work locations and other work-related business.
- Ability to lift, move, or transport items weighing up to 35 pounds.
- Ability to walk around facilities, climb stairs, open large doors, and spend up to 50% of work time outdoors.
Responsibilities
- Assess customers’ storage needs and recommend appropriate options.
- Sell packing and moving supplies.
- Inspect storage units daily to confirm inventory and availability and ensure spaces are ready to rent.
- Audit cash drawers and make bank deposits.
- Help customers remain current on payments and make reminder and collection calls when required.
- Clean interior areas, including sweeping and mopping.
- Maintain exterior grounds and curb appeal, keeping areas clean and free of debris.
- Travel between work locations and conduct other work-related business using a personal vehicle.
Benefits
- Medical, dental, and vision coverage.
- 401(k) with company match.
- Paid time off and sick time.
- Flexible spending account.
- Company-paid life and accidental death insurance.
- Exclusive vendor discounts.
- Mileage reimbursement for travel between properties or other work-related tasks.
- Opportunity to earn performance-based bonuses.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
