Customer Service - Self Storage Manager

Public Storage • Louisville, KY

11d

About The Position

Public Storage is hiring Property Managers to work independently across multiple locations, spending time both indoors and outdoors. Managers assess customers’ storage needs and recommend suitable options, including selling packing and moving supplies. They inspect storage units to confirm inventory and availability, handle cash-drawer audits and bank deposits, and help customers stay current with payments through reminders and collection calls when required. The role includes cleaning and daily maintenance of interior areas and exterior grounds.

The position pays $16.00 per hour. Flexible, full-time schedules are available between 9:30 a.m. and 6:00 p.m., with weekend hours until 5:00 p.m. Employees working an average of 20 or more hours are eligible for full-time benefits. Travel between properties or for other work-related tasks is reimbursed for mileage.

Requirements

• Experience in a customer-service-centered sales environment; candidates may come from retail, restaurant, fast food, or other service-based companies.
• Valid driver’s license.
• Ability to use a personal vehicle to travel between work locations and/or conduct other work-related business.
• Ability to lift, move, or transport items weighing up to 35 pounds.
• Ability to walk around facilities, climb stairs, and open large doors.

Responsibilities

• Assess customers’ storage needs and recommend suitable storage options.
• Sell packing and moving supplies.
• Inspect storage units daily to confirm inventory and availability and ensure spaces are ready to rent.
• Audit cash drawers and make bank deposits.
• Help customers stay current with payments and make reminder and collection calls when required.
• Clean and maintain interior areas, including sweeping and mopping.
• Maintain exterior grounds and curb appeal, keeping areas clean and free of debris.
• Travel between work locations and conduct other work-related business using a personal vehicle.

Benefits

• Medical, dental, and vision coverage.
• 401(k) with company match.
• Paid time off and sick time.
• Flexible spending account.
• Company-paid life insurance and accidental death insurance.
• Exclusive vendor discounts.
• Mileage reimbursement for travel between properties or other work-related tasks.
• Opportunity to earn performance-based bonuses.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed