Customer Service - Self Storage Manager

Public Storage•Pooler, GA

About The Position

Public Storage is hiring Property Managers to work independently across multiple self-storage locations, spending time both indoors and outdoors. The role includes assessing customers’ storage needs and recommending solutions, including packing and moving supplies. Managers inspect storage units to confirm inventory and availability, handle cash drawer audits and bank deposits, and help customers stay current on payments through reminders and collection calls when needed. The job also involves cleaning and daily maintenance of interior areas and exterior grounds. The position offers flexible, full-time schedules between 9:30 a.m. and 6 p.m., with weekend hours until 5 p.m. The listed pay is $14.00 per hour. Employees who average 20 or more hours per week become eligible for full-time benefits. Travel between properties or for other work-related tasks may be required, using the employee’s own vehicle; mileage reimbursement is available.

Requirements

  • Experience in a customer-service-centered sales environment; candidates may come from retail, restaurant, fast food, or other service-based companies.
  • Valid driver’s license.
  • Use of a personal vehicle to travel between work locations and/or conduct other work-related business.
  • Ability to lift, move, or transport items weighing up to 35 pounds.
  • Ability to walk around facilities, climb stairs, and open large doors.
  • Ability to spend up to 50% of working time outdoors.

Responsibilities

  • Assess customers’ storage needs and make recommendations, including selling packing and moving supplies.
  • Inspect storage units daily to confirm inventory and availability and ensure spaces are ready to rent.
  • Audit cash drawers and make bank deposits.
  • Help customers stay current with payments and make reminder and collection calls when required.
  • Clean and maintain interior areas and exterior grounds, including sweeping and mopping and keeping grounds free of debris.
  • Travel between work locations and conduct other work-related business using a personal vehicle.

Benefits

  • Medical, dental, and vision insurance
  • 401(k) with company match
  • Paid time off and sick time
  • Flexible spending account
  • Company-paid life and accidental death insurance
  • Exclusive vendor discounts
  • Mileage reimbursement for travel between properties or other work-related tasks
  • Opportunity to earn performance-based bonuses
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