Customer Service - Self Storage Manager

Public Storage•Culver City, CA

About The Position

Public Storage is hiring Property Managers to work independently at multiple self-storage locations. The role involves spending time both indoors and outdoors, assessing customers’ storage needs and making recommendations, including selling packing and moving supplies. Managers inspect storage units to verify inventory and availability, audit cash drawers, make bank deposits, and help customers stay current on payments through reminder and collection calls when required. The work also includes cleaning and daily maintenance of interior areas and exterior grounds.

Requirements

  • Customer-service-centered sales experience; successful candidates may come from retail, restaurant, fast-food, or other service-based companies.
  • Valid driver’s license.
  • Use a personal vehicle to travel between work locations and/or conduct other work-related business.
  • Ability to lift, move, or transport items weighing up to 35 pounds.
  • Ability to walk around facilities, including climbing stairs and opening large doors.

Responsibilities

  • Assess customers’ storage needs and make recommendations, including selling packing and moving supplies.
  • Inspect storage units daily to confirm inventory and availability and ensure spaces are ready to rent.
  • Audit cash drawers and make bank deposits.
  • Help customers stay current on payments and make reminder and collection calls when required.
  • Perform cleaning and daily maintenance, including sweeping and mopping interior areas and keeping exterior grounds clean and free of debris.

Benefits

  • Medical, dental, and vision benefits.
  • 401(k) with company match.
  • Paid time off and sick time.
  • Flexible spending account.
  • Company-paid life insurance and accidental death insurance.
  • Exclusive vendor discounts.
  • Mileage reimbursement for travel between properties or other work-related tasks.
  • Opportunity to earn performance-based bonuses.
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