Customer Service - Self Storage Manager

Public Storage•Shively, KY

About The Position

Public Storage is hiring Property Managers to work independently across multiple self-storage locations. The role combines customer service and sales with daily facility operations, including assessing customers’ storage needs, recommending storage options, and selling packing and moving supplies. Property Managers inspect storage units, help maintain payment accounts, handle cash drawers and bank deposits, and perform cleaning and maintenance. The position involves working both indoors and outdoors and traveling between work locations in the employee’s own vehicle. The stated pay is $16.00 per hour.

Requirements

  • Experience in a customer-service-centered sales environment, such as retail, restaurants, fast food, or another service-based company.
  • Valid driver’s license.
  • Ability to use a personal vehicle to travel between work locations and/or conduct other work-related business.
  • Ability to lift or move items weighing up to 35 pounds.
  • Ability to walk around facilities, climb stairs, and open large doors.

Responsibilities

  • Assess customers’ storage needs and make recommendations.
  • Sell packing and moving supplies.
  • Inspect storage units daily to confirm inventory and availability and ensure spaces are ready to rent.
  • Audit cash drawers and make bank deposits.
  • Help keep customers current with payments, including making reminder and collection calls when required.
  • Perform cleaning and daily maintenance, including sweeping and mopping interior areas and keeping exterior grounds clean and free of debris.
  • Travel between properties or conduct other work-related business using a personal vehicle.

Benefits

  • Medical, dental, and vision coverage.
  • 401(k) with company match.
  • Paid time off and sick time.
  • Flexible spending account.
  • Company-paid life and accidental death insurance.
  • Exclusive vendor discounts.
  • Mileage reimbursement for travel between properties and other work-related tasks.
  • Opportunity to earn performance-based bonuses.
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