Customer Service - Self Storage Manager

Public Storage • Irvine, CA

3d

About The Position

Public Storage is hiring a Customer Service - Self Storage Manager to work independently at multiple locations. The role involves assisting customers with storage needs and recommending packing and moving supplies, inspecting storage units, handling cash and payment follow-up, and completing cleaning and maintenance tasks. Managers work both indoors and outdoors and travel between work locations using their own vehicle. The position pays $19.50 per hour and offers flexible, full-time schedules between 9:30 a.m. and 6 p.m., with weekend hours until 5 p.m.

Requirements

• Experience in a customer-service-centered sales environment, such as retail, restaurant, fast food, or another service-based company.
• Valid driver’s license.
• Use of a personal vehicle to travel between work locations and/or conduct other work-related business.
• Ability to transport, lift, or move items weighing up to 35 pounds.
• Ability to walk around facilities, including climbing stairs and opening large doors, and spend up to 50% of work time outdoors.

Responsibilities

• Assess customers’ storage needs and make recommendations, including selling packing and moving supplies.
• Inspect storage units daily to confirm inventory and availability and ensure spaces are ready to rent.
• Audit cash drawers and make bank deposits.
• Help customers stay current with payments and make reminder and collection calls when required.
• Travel between work locations and conduct other work-related business using a personal vehicle.
• Perform cleaning and daily maintenance, including sweeping and mopping interior areas and keeping exterior grounds clean and free of debris.

Benefits

• Medical, dental, and vision insurance.
• 401(k) with company match.
• Paid time off and sick time.
• Flexible spending account.
• Company-paid life and accidental death insurance.
• Exclusive vendor discounts.
• Mileage reimbursement for travel between properties or other work-related tasks.
• Opportunity to earn performance-based bonuses.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed