Customer Service - Self Storage Manager
About The Position
Public Storage is hiring a Property Manager to work independently across multiple self-storage locations. The role includes spending time both indoors and outdoors, helping customers determine their storage needs and suggesting relevant services and packing and moving supplies. Managers inspect storage units to confirm inventory and availability, audit cash drawers, make bank deposits, and help customers stay current on payments through reminders and collection calls when needed. The position also involves cleaning and routine maintenance, including sweeping and mopping interior spaces and keeping exterior grounds clean and free of debris. Schedules are flexible and full-time, with work hours between 9:30 a.m. and 6 p.m. and weekends until 5 p.m. Employees must travel between work locations or for other work-related tasks using their own vehicle; mileage reimbursement is available. The role requires the ability to lift or move items weighing up to 35 pounds, walk around facilities, spend up to 50% of the time outdoors, climb stairs, and open large doors.
Requirements
- Experience in a customer-service-centered sales environment; successful candidates may come from retail, restaurant, fast food, or other service-based companies.
- Valid driver’s license.
- Ability to use a personal vehicle to travel between work locations and/or conduct other work-related business.
- Ability to transport, lift, or move items weighing up to 35 pounds.
- Ability to walk around facilities, spend up to 50% of work time outdoors, climb stairs, and open large doors.
Responsibilities
- Assess customers’ storage needs and make suggestions, including selling packing and moving supplies.
- Inspect storage units daily to confirm inventory and availability and ensure spaces are ready to rent.
- Audit cash drawers and make bank deposits.
- Help customers stay current with payments, including making reminder and collection calls when required.
- Clean and maintain facilities, including sweeping and mopping interior areas and keeping exterior grounds clean and free of debris.
- Travel between work locations and conduct other work-related business using a personal vehicle.
Benefits
- Medical, dental, and vision coverage.
- 401(k) with company match.
- Paid time off and sick time.
- Flexible spending account.
- Company-paid life and accidental death insurance.
- Exclusive vendor discounts.
- Mileage reimbursement for travel between properties or other work-related tasks.
- Opportunity to earn performance-based bonuses.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
