Customer Service - Self Storage Manager

Public Storage•Clinton Township, MI
•Onsite

About The Position

Public Storage is hiring Property Managers to work independently across multiple locations. The role involves spending time both indoors and outdoors, helping customers identify their storage needs and recommending storage options and packing and moving supplies. Property Managers also inspect storage units, manage cash drawers and bank deposits, follow up with customers about payments, and perform cleaning and maintenance tasks at the facilities. The position pays $16.50 per hour. Flexible, full-time schedules are available between 9:30 a.m. and 6 p.m., with weekend hours until 5 p.m. Employees who average 20 or more hours per week are eligible for full-time benefits.

Requirements

  • Experience in a customer-service-centered sales environment, such as retail, restaurants, fast food, or another service-based company.
  • Valid driver’s license.
  • Use of a personal vehicle to travel between work locations or conduct other work-related business.
  • Ability to transport, lift, or move items weighing up to 35 pounds.
  • Ability to walk around facilities, climb stairs, and open large doors; the role can involve spending up to 50% of the time outdoors.

Responsibilities

  • Assess customers’ storage needs and make recommendations, including selling packing and moving supplies.
  • Inspect storage units daily to confirm inventory and availability and ensure spaces are ready to rent.
  • Audit cash drawers and make bank deposits.
  • Help customers keep their accounts current and make reminder and collection calls when required.
  • Clean and maintain facilities, including sweeping and mopping interior areas and keeping exterior grounds clean and free of debris.
  • Travel between multiple properties and other work-related locations.

Benefits

  • Medical, dental, and vision insurance
  • 401(k) with employer match
  • Paid time off and sick time
  • Flexible spending account
  • Company-paid life and accidental death insurance
  • Exclusive vendor discounts
  • Mileage reimbursement for travel between properties or other work-related tasks
  • Performance-based bonuses
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