Customer Service - Self Storage Manager
About The Position
Public Storage is hiring a Property Manager to work independently across multiple self-storage locations, spending time both indoors and outdoors. The role involves assessing customers’ storage needs, recommending storage options, and selling packing and moving supplies. Managers inspect storage units to confirm inventory and availability, audit cash drawers, make bank deposits, and help customers stay current on payments through reminders and collection calls when required. The position also includes cleaning and daily maintenance of interior areas and exterior grounds. The role pays $16.50 per hour. Flexible, full-time schedules are available between 9:30 a.m. and 6 p.m., with weekend hours until 5 p.m. Employees who average at least 20 hours per week are eligible for full-time benefits. Mileage is reimbursed for travel between properties or other work-related tasks.
Requirements
- Experience in a customer-service-centered sales environment; successful candidates may come from retail, restaurant, fast food, or other service-based companies.
- Valid driver’s license.
- Use of a personal vehicle to travel between work locations and/or conduct other work-related business.
- Ability to lift, move, or transport items weighing up to 35 pounds.
- Ability to walk around facilities, climb stairs, and open large doors; the role may involve spending up to 50% of time outdoors.
Responsibilities
- Assess customers’ storage needs and make recommendations.
- Sell packing and moving supplies.
- Inspect storage units daily to confirm inventory and availability and ensure spaces are ready to rent.
- Audit cash drawers and make bank deposits.
- Help customers stay current with payments, including making reminder and collection calls when required.
- Travel between multiple work locations and perform other work-related business using a personal vehicle.
- Perform cleaning and daily maintenance, including sweeping and mopping interior areas and keeping exterior grounds clean and free of debris.
Benefits
- Medical, dental, and vision insurance.
- 401(k) with company match.
- Paid time off and sick time.
- Flexible spending account.
- Company-paid life and accidental death insurance.
- Exclusive vendor discounts.
- Mileage reimbursement for eligible work-related travel.
- Opportunity to earn performance-based bonuses.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
