Customer Service - Self Storage Manager
About The Position
Public Storage is hiring Property Managers to work independently at multiple self-storage locations, spending time both inside and outside. Managers assess customers’ storage needs and make recommendations, including selling packing and moving supplies. They inspect storage units to verify inventory and availability, helping ensure spaces are ready to rent. Daily business tasks also include auditing cash drawers, making bank deposits, helping customers stay current with payments, and making reminder and collection calls when needed. The role also involves cleaning and routine maintenance, including sweeping and mopping interior areas and keeping exterior grounds clean and free of debris. The position pays $13.50 per hour. Flexible, full-time schedules are available between 9:30 a.m. and 6 p.m., with weekend hours until 5 p.m. Employees who average 20 or more hours per week become eligible for full-time benefits. Mileage reimbursement is provided for travel between properties and other work-related tasks, and Property Managers may earn performance-based bonuses.
Requirements
- Customer-service-centered sales experience; candidates may come from retail, restaurant, fast-food, or other service-based companies.
- Valid driver’s license.
- Own and use a vehicle to travel between work locations or conduct other work-related business.
- Ability to lift, move, or transport items weighing up to 35 pounds.
- Ability to walk around facilities, climb stairs, and open large doors.
- Ability to spend up to 50% of work time in outdoor environments.
Responsibilities
- Assess customers’ storage needs and recommend appropriate storage solutions.
- Sell packing and moving supplies.
- Inspect storage units daily to confirm inventory and availability and ensure spaces are ready to rent.
- Audit cash drawers and make bank deposits.
- Help customers stay current with payments and make reminder and collection calls when required.
- Clean and maintain facilities, including sweeping and mopping interior areas and keeping exterior grounds clean and free of debris.
- Travel between work locations and conduct other work-related business using a personal vehicle.
Benefits
- Medical, dental, and vision coverage.
- 401(k) with company match.
- Paid time off and sick time.
- Flexible spending account.
- Company-paid life and accidental death insurance.
- Exclusive vendor discounts.
- Mileage reimbursement for qualifying work-related travel.
- Opportunity to earn performance-based bonuses.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
