Customer Service - Self Storage Manager
About The Position
Public Storage is hiring Property Managers to work independently across multiple self-storage locations, spending time both indoors and outdoors. Managers assess customers’ storage needs, recommend suitable solutions, and sell packing and moving supplies. They inspect storage units to confirm inventory and availability, audit cash drawers, make bank deposits, and help customers stay current with payments through reminders and collection calls when required. The role also includes cleaning and daily maintenance tasks, such as sweeping and mopping interior areas and keeping exterior grounds clean and free of debris. The position pays $15.50 per hour. Flexible, full-time schedules are available between 9:30 a.m. and 6 p.m., with weekend hours until 5 p.m. Employees become eligible for full-time benefits by working an average of 20 or more hours. Mileage reimbursement is available for travel between properties and other work-related tasks, and Property Managers may earn performance-based bonuses.
Requirements
- Experience in a customer-service-centered sales environment, such as retail, restaurant, fast food, or another service-based company.
- Valid driver’s license.
- Use of a personal vehicle to travel between work locations and/or conduct other work-related business.
- Ability to transport, lift, or move items weighing up to 35 pounds.
- Ability to walk around facilities, climb stairs, and open large doors; the role may involve spending up to 50% of work time outdoors.
Responsibilities
- Assess customers’ storage needs and make recommendations, including selling packing and moving supplies.
- Inspect storage units daily to confirm inventory and availability.
- Audit cash drawers and make bank deposits.
- Help customers stay current with payments by making reminder and collection calls when required.
- Clean and maintain facilities, including sweeping and mopping interior areas and keeping exterior grounds clean and free of debris.
- Travel between work locations and conduct other work-related business using a personal vehicle.
Benefits
- Medical, dental, and vision insurance
- 401(k) with company match
- Paid time off and sick time
- Flexible spending account
- Company-paid life and accidental death insurance
- Exclusive vendor discounts
- Mileage reimbursement for travel between properties or other work-related tasks
- Opportunity to earn performance-based bonuses
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
