Customer Service - Self Storage Manager

Public Storage • Pelham Manor, NY

13d • $18 • Onsite

About The Position

Public Storage is hiring a Property Manager to work independently across multiple self-storage locations, both indoors and outdoors. The role includes helping customers determine their storage needs, recommending storage options, and selling packing and moving supplies. Managers inspect units to verify inventory and availability, handle cash drawers and bank deposits, and contact customers about payments and collections. The position also involves cleaning and maintaining interior areas and exterior grounds. Employees travel between properties or conduct other work-related business using their own vehicle; mileage reimbursement is provided.

Requirements

• Experience in a customer-service-centered sales environment, such as retail, restaurant, fast food, or another service-based company.
• Valid driver’s license.
• Use of a personal vehicle to travel between work locations and conduct other work-related business.
• Ability to lift, move, or transport items weighing up to 35 pounds.
• Ability to walk around facilities, climb stairs, and open large doors.
• Ability to spend up to 50% of work time outdoors.

Responsibilities

• Assess customers’ storage needs and make recommendations, including selling packing and moving supplies.
• Inspect storage units daily to confirm inventory and availability and ensure spaces are ready to rent.
• Audit cash drawers and make bank deposits.
• Help customers stay current with payments and make reminder and collection calls when required.
• Perform cleaning and daily maintenance, including sweeping and mopping interior areas and maintaining clean exterior grounds.
• Travel between properties and other work-related locations using a personal vehicle.

Benefits

• Medical, dental, and vision coverage for employees eligible for full-time benefits by averaging 20 or more hours per week.
• 401(k) with company match for employees eligible for full-time benefits by averaging 20 or more hours per week.
• Paid time off and sick time for employees eligible for full-time benefits by averaging 20 or more hours per week.
• Flexible spending account for employees eligible for full-time benefits by averaging 20 or more hours per week.
• Company-paid life and accidental death insurance.
• Exclusive vendor discounts.
• Mileage reimbursement for travel between properties or other work-related tasks.
• Opportunity to earn performance-based bonuses.
• Competitive wages paid weekly.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed