Customer Service - Self Storage Manager

Public Storage • Leesburg, FL

13d

About The Position

Public Storage is hiring a Customer Service - Self Storage Manager to work independently at multiple self-storage locations, spending time both indoors and outdoors. The role focuses on helping customers identify storage needs, recommending appropriate storage options, and selling packing and moving supplies. Managers inspect storage units to confirm inventory and availability, handle cash-drawer audits and bank deposits, and support timely customer payments through reminders and collection calls. The position also includes cleaning and daily maintenance of interior areas and exterior grounds.

Schedules are flexible and full-time, between 9:30 a.m. and 6 p.m., with weekend hours until 5 p.m. Employees working an average of 20 or more hours become eligible for full-time benefits. The role pays $16.00 per hour, offers mileage reimbursement for work-related travel, and provides the opportunity to earn performance-based bonuses.

Requirements

• Experience in a customer-service-centered sales environment; successful candidates may come from retail, restaurant, fast food, or other service-based companies.
• Valid driver’s license.
• Personal vehicle available for travel between work locations or for other work-related business.
• Ability to lift, move, or transport items weighing up to 35 pounds.
• Ability to spend up to 50% of work time outdoors.

Responsibilities

• Assess customers’ storage needs and recommend suitable options.
• Sell packing and moving supplies.
• Inspect storage units daily to confirm inventory and availability and ensure spaces are ready to rent.
• Audit cash drawers and make bank deposits.
• Help customers stay current on payments and make reminder and collection calls when required.
• Travel between multiple work locations using a personal vehicle for work-related business.
• Perform cleaning and daily maintenance, including sweeping and mopping interior areas and keeping exterior grounds clean and free of debris.
• Walk around facilities, including climbing stairs and opening large doors.

Benefits

• Medical, dental, and vision coverage.
• 401(k) with company match.
• Paid time off and sick time.
• Flexible spending account.
• Company-paid life and accidental death insurance.
• Exclusive vendor discounts.
• Mileage reimbursement for travel between properties or other work-related tasks.
• Opportunity to earn performance-based bonuses.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed