Customer Service - Self Storage Manager

Public Storage•Whitmore Lake, MI

9d•Onsite

About The Position

Public Storage is hiring a Customer Service - Self Storage Manager to work independently across multiple locations, spending time both indoors and outdoors. The role involves helping customers identify their storage needs and recommending storage options and packing and moving supplies. Managers also inspect storage units, handle cash and bank deposits, support payment collection, and maintain clean facilities and grounds. The position pays $16.50 per hour. Flexible, full-time schedules are available between 9:30 a.m. and 6:00 p.m., with weekend hours until 5:00 p.m. Employees working an average of 20 or more hours per week are eligible for full-time benefits.

Requirements

Experience in a customer-service-centered sales environment, such as retail, restaurant, fast food, or another service-based company.
Valid driver’s license.
Use of a personal vehicle to travel between work locations and/or conduct other work-related business.
Ability to lift, move, or transport items weighing up to 35 pounds.
Ability to walk around facilities, climb stairs, and open large doors.
Ability to spend up to 50% of work time outdoors.

Responsibilities

Assess customers’ storage needs and recommend solutions, including selling packing and moving supplies.
Inspect storage units daily to confirm inventory and availability and ensure spaces are ready to rent.
Audit cash drawers and make bank deposits.
Help customers stay current on payments and make reminder and collection calls when required.
Clean and maintain facilities, including sweeping and mopping interior areas and keeping exterior grounds clean and free of debris.
Travel between multiple properties and other work-related locations using a personal vehicle.