Customer Service - Self Storage Manager

Public Storage • Albuquerque, NM

4d

About The Position

Public Storage is hiring a Customer Service - Self Storage Manager to work independently across multiple locations. The role involves both indoor and outdoor work and includes helping customers identify storage needs, suggesting suitable options, and selling packing and moving supplies. Managers inspect storage units to confirm inventory and availability, audit cash drawers, make bank deposits, and contact customers about current payments, reminders, and collections when needed. The position also includes cleaning and daily maintenance of interior areas and exterior grounds.

The role offers flexible, full-time schedules between 9:30 a.m. and 6 p.m., with weekend hours until 5 p.m. The listed pay is $16.50 per hour. Mileage reimbursement is available for travel between properties or other work-related tasks. Performance-based bonuses are also available.

Requirements

• Experience in a customer-service-centered sales environment; candidates may come from retail, restaurants, fast food, or other service-based companies.
• Valid driver’s license.
• Use of a personal vehicle to travel between work locations and/or conduct other work-related business.
• Ability to lift, move, or transport items weighing up to 35 pounds.
• Ability to walk around facilities, climb stairs, and open large doors.
• Ability to spend up to 50% of work time outdoors.

Responsibilities

• Assess customers’ storage needs and make recommendations.
• Sell packing and moving supplies.
• Inspect storage units daily to confirm inventory and availability and ensure spaces are ready to rent.
• Audit cash drawers and make bank deposits.
• Help customers keep payments current, including making reminder and collection calls when required.
• Clean and maintain facilities, including sweeping and mopping interior areas and keeping exterior grounds clean and free of debris.
• Travel between work locations and conduct other work-related business using a personal vehicle.

Benefits

• Medical, dental, and vision benefits for employees working an average of 20 or more hours per week.
• 401(k) with company match.
• Paid time off and sick time.
• Flexible spending account.
• Company-paid life and accidental death insurance.
• Exclusive vendor discounts.
• Mileage reimbursement for work-related travel.
• Performance-based bonuses.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed