Customer Service - Self Storage Manager
About The Position
Public Storage is hiring Property Managers to work independently across multiple locations, spending time both indoors and outdoors. Managers assess customers’ storage needs, recommend storage options, and sell packing and moving supplies. They inspect storage units to confirm inventory and availability, audit cash drawers, make bank deposits, and help customers stay current on payments, including making reminder and collection calls when needed. The role also includes cleaning and daily maintenance, such as sweeping and mopping interior areas and keeping exterior grounds clean and free of debris. The position offers flexible, full-time schedules between 9:30 a.m. and 6 p.m., with weekend hours until 5 p.m. Employees must travel between work locations using their own vehicle. Mileage reimbursement is provided for travel between properties and other work-related tasks. Pay is $18.00 per hour, with the opportunity to earn performance-based bonuses.
Requirements
- Experience in a customer-service-centered sales environment, such as retail, restaurant, fast food, or another service-based company.
- Valid driver’s license.
- Use of a personal vehicle to travel between work locations and/or conduct work-related business.
- Ability to transport, lift, or move items weighing up to 35 pounds.
- Ability to walk around facilities, climb stairs, and open large doors.
- Ability to spend up to 50% of work time outdoors.
Responsibilities
- Assess customers’ storage needs and make suggestions.
- Sell packing and moving supplies.
- Inspect storage units daily to confirm inventory and availability and ensure spaces are ready to rent.
- Audit cash drawers and make bank deposits.
- Help customers keep payments current and make reminder and collection calls when required.
- Clean and maintain facilities, including sweeping and mopping interior areas and keeping exterior grounds clean and free of debris.
- Travel between work locations and conduct other work-related business using a personal vehicle.
Benefits
- Medical, dental, and vision coverage.
- 401(k) with company match.
- Paid time off and sick time.
- Flexible spending account.
- Company-paid life and accidental death insurance.
- Exclusive vendor discounts.
- Mileage reimbursement for work-related travel.
- Opportunity to earn performance-based bonuses.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
