Customer Service - Self Storage Manager

Public Storage•Hunters Creek Village, TX

5d•Onsite

About The Position

Public Storage is hiring a Property Manager to work independently at multiple self-storage locations. The role involves helping customers determine their storage needs, recommending storage options, and selling packing and moving supplies. Property Managers also inspect storage units to confirm inventory and availability, handle cash drawer audits and bank deposits, and contact customers about payments, including reminder and collection calls when required. The position includes work both indoors and outdoors, along with facility cleaning and routine maintenance.

Requirements

Experience in a customer-service-centered sales environment, such as retail, restaurant, fast food, or another service-based company.
Valid driver’s license.
Use of a personal vehicle to travel between work locations and/or conduct other work-related business.
Ability to transport, lift, or move items weighing up to 35 pounds.
Ability to walk around facilities, climb stairs, and open large doors.

Responsibilities

Assess customers’ storage needs and make recommendations.
Sell packing and moving supplies.
Inspect storage units daily to confirm inventory and availability and ensure spaces are ready to rent.
Audit cash drawers and make bank deposits.
Help customers keep payments current by making reminder and collection calls when required.
Clean and maintain facilities, including sweeping and mopping interior areas and keeping exterior grounds clean and free of debris.
Travel between work locations and conduct other work-related business using a personal vehicle.