Customer Service - Self Storage Manager

Public Storage • Coralville, IA

11d

About The Position

Public Storage is hiring a Property Manager to work independently at multiple self-storage locations, spending time both inside and outside. The role includes assessing customers’ storage needs and making recommendations, including selling packing and moving supplies. Managers inspect storage units daily to confirm inventory and availability, audit cash drawers, make bank deposits, and help customers stay current on payments by making reminder and collection calls when required. The position also involves cleaning and daily maintenance of interior areas and exterior grounds.

Requirements

• Experience in a customer service-centered sales environment, such as retail, restaurants, fast food, or another service-based company.
• Valid driver’s license.
• Ability to use a personal vehicle to travel between work locations and for other work-related business.
• Ability to transport, lift, or move items weighing up to 35 pounds.
• Ability to walk around facilities, climb stairs, and open large doors.

Responsibilities

• Assess customers’ storage needs and make recommendations, including selling packing and moving supplies.
• Inspect storage units daily to confirm inventory and availability and ensure spaces are ready to rent.
• Audit cash drawers and make bank deposits.
• Help customers stay current on payments by making reminder and collection calls when required.
• Perform cleaning and daily maintenance, including sweeping and mopping interior areas and keeping exterior grounds clean and free of debris.
• Travel between multiple work locations and conduct other work-related business using a personal vehicle.

Benefits

• Medical, dental, and vision benefits for eligible employees working an average of 20 or more hours.
• 401(k) with match.
• Paid time off and sick time.
• Flexible spending account.
• Company-paid life and accidental death insurance.
• Exclusive vendor discounts.
• Mileage reimbursement for travel between properties or other work-related tasks.
• Opportunity to earn performance-based bonuses.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed