Customer Service - Self Storage Manager

Public Storage•Henderson, NV
•Onsite

About The Position

Public Storage is hiring a Property Manager to work independently at multiple self-storage locations, both indoors and outdoors. The role includes assessing customers’ storage needs, recommending solutions, and selling packing and moving supplies. Managers inspect storage units to verify inventory and availability, audit cash drawers, make bank deposits, and contact customers about current payments, including reminder and collection calls when required. The work also involves cleaning and daily maintenance of interior areas and exterior grounds. Schedules are flexible and full-time, between 9:30 a.m. and 6 p.m., with weekend hours until 5 p.m. The position pays $16 per hour, with the opportunity to earn performance-based bonuses.

Requirements

  • Experience in a customer-service-centered sales environment, such as retail, restaurant, fast food, or another service-based company.
  • Valid driver’s license.
  • Use of a personal vehicle to travel between work locations and/or conduct other work-related business.
  • Ability to transport, lift, or move items weighing up to 35 pounds.
  • Ability to walk around facilities, climb stairs, and open large doors.
  • Ability to spend up to 50% of work time outdoors.

Responsibilities

  • Assess customers’ storage needs and make recommendations.
  • Sell packing and moving supplies.
  • Inspect storage units daily to confirm inventory and availability and ensure units are ready to rent.
  • Audit cash drawers and make bank deposits.
  • Help customers stay current with payments, including making reminder and collection calls when required.
  • Complete cleaning and daily maintenance tasks, including sweeping and mopping interior areas and keeping exterior grounds clean and free of debris.
  • Travel between properties or conduct other work-related business using a personal vehicle.

Benefits

  • Medical, dental, and vision benefits for employees working an average of 20 or more hours per week.
  • 401(k) with company match.
  • Paid time off and sick time.
  • Flexible spending account.
  • Company-paid life and accidental death insurance.
  • Exclusive vendor discounts.
  • Mileage reimbursement for travel between properties or other work-related tasks.
  • Opportunity to earn performance-based bonuses.
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