Customer Service - Self Storage Manager

Public Storage•Canton Township, MI

About The Position

Public Storage is hiring a Property Manager to work independently at multiple self-storage locations. The role combines customer service and sales with daily facility operations, and includes working both indoors and outdoors. The position pays $16.50 per hour. Flexible, full-time schedules are available between 9:30 a.m. and 6 p.m., with weekend hours until 5 p.m. Employees who average 20 or more hours per week become eligible for full-time benefits. Mileage is reimbursed for travel between properties and other work-related tasks, and Property Managers may earn performance-based bonuses.

Requirements

  • Experience in a customer-service-centered sales environment; examples include retail, restaurant, fast food, or other service-based companies.
  • Valid driver’s license.
  • Use of a personal vehicle to travel between work locations and/or conduct other work-related business.
  • Ability to lift, move, or transport items weighing up to 35 pounds.
  • Ability to walk around facilities, spend up to 50% of working time outdoors, climb stairs, and open large doors.

Responsibilities

  • Assess customers’ storage needs and make recommendations, including selling packing and moving supplies.
  • Inspect storage units daily to confirm inventory and availability and ensure spaces are ready to rent.
  • Audit cash drawers and make bank deposits.
  • Help customers stay current on payments and make reminder and collection calls when required.
  • Perform cleaning and daily maintenance, including sweeping and mopping interior areas and keeping exterior grounds clean and free of debris.
  • Travel between work locations and conduct other work-related business using a personal vehicle.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) with company match
  • Paid time off
  • Sick time
  • Flexible spending account
  • Company-paid life insurance
  • Company-paid accidental death insurance
  • Exclusive vendor discounts
  • Mileage reimbursement for travel between properties and other work-related tasks
  • Opportunity to earn performance-based bonuses
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