Customer Service - Self Storage Manager

Public Storage • Waldo, MO

11d • Onsite

About The Position

Public Storage is hiring a Customer Service - Self Storage Manager to work independently across multiple locations. Managers spend time both inside and outside facilities, assess customers’ storage needs, and recommend suitable storage options and packing and moving supplies. They inspect storage units to verify inventory and availability, handle cash-drawer audits and bank deposits, and help customers stay current on payments through reminder and collection calls when needed. The role also includes cleaning and daily maintenance of interior areas and exterior grounds. Employees use their own vehicle to travel between work locations or for other work-related business; mileage reimbursement is provided for qualifying travel.

Requirements

• Experience in a customer-service-centered sales environment; successful candidates may come from retail, restaurant, fast food, or other service-based companies.
• Valid driver’s license.
• Ability to use a personal vehicle to travel between work locations and/or conduct other work-related business.
• Ability to transport, lift, or move items weighing up to 35 pounds.
• Ability to walk in and around facilities, spend up to 50% of work time outdoors, climb stairs, and open large doors.

Responsibilities

• Assess customers’ storage needs and make recommendations, including selling packing and moving supplies.
• Inspect storage units daily to confirm inventory and availability and ensure spaces are ready to rent.
• Audit cash drawers and make bank deposits.
• Help customers keep payments current and make reminder and collection calls when required.
• Clean and maintain facilities, including sweeping and mopping interior areas and keeping exterior grounds and curb appeal free of debris.
• Travel between work locations or conduct other work-related business using a personal vehicle.

Benefits

• Medical, dental, and vision benefits for employees eligible for full-time benefits by averaging 20 or more hours.
• 401(k) with company match.
• Paid time off and sick time.
• Flexible spending account.
• Company-paid life and accidental death insurance.
• Exclusive vendor discounts.
• Mileage reimbursement for travel between properties or other work-related tasks.
• Opportunity to earn performance-based bonuses.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed