Customer Service - Self Storage Manager

Public Storage • Houston, TX

7h

About The Position

Public Storage is hiring Property Managers to work independently across multiple locations. The role involves spending time both indoors and outdoors, assessing customers’ storage needs and recommending solutions, including selling packing and moving supplies. Managers inspect storage units to confirm inventory and availability, audit cash drawers, make bank deposits, and help customers stay current with payments through reminders and collection calls. The position also includes cleaning and daily maintenance tasks to keep interior areas and exterior grounds clean and presentable.

Requirements

• Experience in a customer-service-centered sales environment, such as retail, restaurants, fast food, or another service-based company.
• Valid driver’s license.
• Use a personal vehicle to travel between work locations and for other work-related business.
• Ability to transport, lift, or move items weighing up to 35 pounds.
• Ability to walk around facilities, climb stairs, and open large doors.

Responsibilities

• Assess customers’ storage needs and make recommendations.
• Sell packing and moving supplies.
• Inspect storage units daily to confirm inventory and availability and ensure spaces are ready to rent.
• Audit cash drawers and make bank deposits.
• Help customers stay current with payments by making reminder and collection calls when required.
• Perform cleaning and daily maintenance, including sweeping and mopping interior areas and maintaining clean exterior grounds.

Benefits

• Medical, dental, and vision benefits for eligible employees
• 401(k) with company match
• Paid time off and sick time
• Flexible spending account
• Company-paid life and accidental death insurance
• Employee vendor discounts
• Mileage reimbursement for travel between properties or other work-related tasks
• Performance-based bonuses

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed