Customer Service - Self Storage Manager

Public Storage • Fort Worth, TX

11d

About The Position

Public Storage is hiring a Property Manager to work independently across multiple locations, both indoors and outdoors. The role involves assessing customers’ storage needs and recommending storage solutions and packing and moving supplies. Managers inspect storage units to confirm inventory and availability, audit cash drawers, make bank deposits, and help customers stay current with payments through reminder and collection calls. The position also includes cleaning and daily maintenance of interior areas and exterior grounds.

The role offers flexible, full-time schedules between 9:30 a.m. and 6 p.m., with weekend hours until 5 p.m. Employees may qualify for full-time benefits by working an average of 20 or more hours. The position pays $15.50 per hour, with the opportunity to earn performance-based bonuses. Mileage is reimbursed for travel between properties and other work-related tasks.

Requirements

• Experience in a customer-service-centered sales environment; candidates may come from retail, restaurant, fast food, or other service-based companies.
• A valid driver’s license.
• Use of a personal vehicle to travel between work locations and for other work-related business.
• Ability to lift, move, or transport items weighing up to 35 pounds.
• Ability to spend up to 50% of work time outdoors and walk around facilities, climb stairs, and open large doors.

Responsibilities

• Assess customers’ storage needs and make recommendations, including selling packing and moving supplies.
• Inspect storage units daily to confirm inventory and availability and ensure spaces are ready to rent.
• Audit cash drawers and make bank deposits.
• Help customers stay current with payments and make reminder and collection calls when required.
• Travel between multiple work locations and perform other work-related business using a personal vehicle.
• Clean and maintain interior areas and exterior grounds, including sweeping and mopping and keeping grounds free of debris.
• Walk around facilities, including climbing stairs and opening large doors.

Benefits

• Medical, dental, and vision insurance.
• 401(k) with employer match.
• Paid time off and sick time.
• Flexible spending account.
• Company-paid life insurance and accidental death insurance.
• Exclusive vendor discounts.
• Mileage reimbursement for travel between properties and other work-related tasks.
• Opportunity to earn performance-based bonuses.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed