Customer Service - Self Storage Manager

Public Storage•Lawrenceville, GA
•Onsite

About The Position

Public Storage is hiring a Property Manager to work independently across multiple self-storage locations, both indoors and outdoors. The role involves assessing customers’ storage needs, recommending storage options, and selling packing and moving supplies. Managers inspect storage units to confirm inventory and availability, audit cash drawers, make bank deposits, and help customers stay current on payments through reminder and collection calls. The role also includes cleaning and daily maintenance of interior areas and exterior grounds. Employees work flexible, full-time schedules between 9:30 a.m. and 6 p.m., with weekend hours until 5 p.m. Benefits eligibility is available to employees averaging 20 or more hours per week. Mileage reimbursement is provided for travel between properties and other work-related tasks. Property Managers may earn performance-based bonuses.

Requirements

  • Experience in a customer-service-centered sales environment; relevant backgrounds may include retail, restaurants, fast food, or other service-based companies.
  • Valid driver’s license.
  • Own and use a vehicle to travel between work locations and/or conduct other work-related business.
  • Ability to transport, lift, or move items weighing up to 35 pounds.
  • Ability to walk around facilities, including climbing stairs and opening large doors.

Responsibilities

  • Assess customers’ storage needs and make recommendations.
  • Sell packing and moving supplies.
  • Inspect storage units daily to confirm inventory and availability and ensure spaces are ready to rent.
  • Audit cash drawers and make bank deposits.
  • Help customers stay current with payments by making reminder and collection calls when required.
  • Travel between work locations and conduct other work-related business using a personal vehicle.
  • Clean and maintain interior areas, including sweeping and mopping.
  • Maintain exterior grounds and curb appeal by keeping areas clean and free of debris.

Benefits

  • Medical, dental, and vision coverage.
  • 401(k) with company match.
  • Paid time off and sick time.
  • Flexible spending account.
  • Company-paid life insurance and accidental death insurance.
  • Exclusive vendor discounts.
  • Mileage reimbursement for work-related travel.
  • Opportunity to earn performance-based bonuses.
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