Customer Service - Self Storage Manager

Public Storage • Gaithersburg, MD

14d

About The Position

Public Storage is hiring Property Managers to work independently at multiple self-storage locations, spending time both indoors and outdoors. Managers assess customers’ storage needs and make recommendations, including selling packing and moving supplies. They inspect storage units to confirm inventory and availability, audit cash drawers, make bank deposits, and help customers stay current with payments by making reminder and collection calls when required. The position also involves cleaning and daily maintenance of interior areas and exterior grounds.

The schedule is flexible and full-time, with work hours between 9:30 a.m. and 6 p.m. and weekends until 5 p.m. Employees must travel between work locations or for other work-related tasks using their own vehicle; mileage reimbursement is provided. The stated pay is $18.50 per hour, and Property Managers may earn performance-based bonuses.

Requirements

• Experience in a customer-service-centered sales environment; examples include retail, restaurants, fast food, or other service-based companies.
• Valid driver’s license.
• Own and use a vehicle to travel between work locations and/or conduct other work-related business.
• Ability to lift or move items weighing up to 35 pounds.
• Ability to walk around facilities, spend up to 50% of work time outdoors, climb stairs, and open large doors.

Responsibilities

• Assess customers’ storage needs and make suggestions, including selling packing and moving supplies.
• Inspect storage units daily to confirm inventory and availability and ensure spaces are ready to rent.
• Audit cash drawers and make bank deposits.
• Help customers stay current with payments and make reminder and collection calls when required.
• Travel between properties or conduct other work-related business using a personal vehicle.
• Clean and maintain interior areas and exterior grounds, including sweeping and mopping and keeping grounds clean and free of debris.

Benefits

• Medical, dental, and vision benefits.
• 401(k) with company match.
• Paid time off and sick time.
• Flexible spending account.
• Company-paid life and accidental death insurance.
• Exclusive vendor discounts.
• Mileage reimbursement for travel between properties or other work-related tasks.
• Opportunity to earn performance-based bonuses.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed