Customer Service - Self Storage Manager

Public Storage•Capitol Heights, MD

About The Position

Public Storage is hiring a Property Manager to work independently across multiple self-storage locations, spending time both inside and outside. The role involves helping customers identify storage needs, recommending storage options, and selling packing and moving supplies. Managers inspect storage units, monitor inventory and availability, handle cash drawers and bank deposits, and help customers stay current on payments through reminder and collection calls when needed. The position also includes cleaning and daily maintenance of indoor areas and exterior grounds. The schedule is flexible and full-time, between 9:30 a.m. and 6 p.m., with weekend hours until 5 p.m. The stated pay is $18.50 per hour. Employees working an average of 20 or more hours become eligible for full-time benefits. Travel between properties or for other work-related tasks is reimbursed for mileage.

Requirements

Experience in a customer-service-centered sales environment; candidates may come from retail, restaurant, fast food, or other service-based companies.
Valid driver’s license.
Use of a personal vehicle to travel between work locations and/or conduct other work-related business.
Ability to transport, lift, or move items weighing up to 35 pounds.
Ability to walk around facilities, climb stairs, and open large doors.
Ability to spend up to 50% of work time outdoors.

Responsibilities

Assess customers’ storage needs and recommend suitable options.
Sell packing and moving supplies.
Inspect storage units daily to confirm inventory and availability and ensure spaces are ready to rent.
Audit cash drawers and make bank deposits.
Help customers stay current on payments and make reminder and collection calls when required.
Clean and maintain facilities, including sweeping and mopping interior areas and keeping exterior grounds clean and free of debris.
Travel between properties and other work-related locations as needed.