Customer Service - Self Storage Manager

Public Storage • Richardson, TX

11d • Onsite

About The Position

Public Storage is hiring a Customer Service - Self Storage Manager to work independently at multiple self-storage locations. The role involves assisting customers with their storage needs and recommending storage options and packing and moving supplies. Property Managers also inspect units and inventory, handle cash and bank deposits, help customers stay current on payments, and maintain clean facilities and grounds. The position includes working both indoors and outdoors and traveling between properties using a personal vehicle.

Requirements

• Customer-service-centered sales experience; successful candidates may come from retail, restaurant, fast food, or other service-based companies.
• Valid driver’s license.
• Ability to use a personal vehicle to travel between work locations and conduct other work-related business.
• Ability to transport, lift, or move items weighing up to 35 pounds.
• Ability to spend up to 50% of work time outdoors and perform the physical activities described.

Responsibilities

• Assess customers’ storage needs and make recommendations, including selling packing and moving supplies.
• Inspect storage units daily to confirm inventory and availability and ensure spaces are ready to rent.
• Audit cash drawers and make bank deposits.
• Help customers stay current with payments and make reminder and collection calls when required.
• Travel between multiple properties and other work-related locations using a personal vehicle.
• Perform cleaning and daily maintenance, including sweeping and mopping interior areas and keeping exterior grounds clean and free of debris.
• Walk around facilities, climb stairs, and open large doors.

Benefits

• Medical, dental, and vision insurance.
• 401(k) with company match.
• Paid time off and sick time.
• Flexible spending account.
• Company-paid life and accidental death insurance.
• Exclusive vendor discounts.
• Mileage reimbursement for travel between properties or other work-related tasks.
• Opportunity to earn performance-based bonuses.
• Flexible and full-time schedules.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed