Customer Service - Self Storage Manager

Public Storage • Winston-Salem, NC

9d

About The Position

Public Storage is hiring Property Managers to work independently across multiple self-storage locations, spending time both indoors and outdoors. Managers assess customers’ storage needs, recommend suitable options, and sell packing and moving supplies. They inspect storage units to confirm inventory and availability, audit cash drawers, make bank deposits, and help customers stay current on payments through reminder and collection calls when needed. The role also includes cleaning and daily maintenance tasks to keep interior spaces and exterior grounds clean and presentable.

The position offers flexible, full-time schedules between 9:30 a.m. and 6 p.m., with weekend hours until 5 p.m. The listed pay is $14.00 per hour. Mileage reimbursement is available for travel between properties and other work-related tasks. Property Managers may also earn performance-based bonuses.

Requirements

• Experience in a customer-service-centered sales environment; successful candidates may come from retail, restaurant, fast food, or other service-based companies.
• Valid driver’s license.
• Use of a personal vehicle to travel between work locations and/or conduct other work-related business.
• Ability to lift, move, or transport items weighing up to 35 pounds.
• Ability to walk around facilities, climb stairs, and open large doors.
• Ability to spend up to 50% of work time outdoors.

Responsibilities

• Assess customers’ storage needs and make recommendations.
• Sell packing and moving supplies.
• Inspect storage units daily to confirm inventory and availability and ensure units are ready to rent.
• Audit cash drawers and make bank deposits.
• Help customers stay current with payments by making reminder and collection calls when required.
• Travel between locations and conduct other work-related business using a personal vehicle.
• Perform cleaning and daily maintenance, including sweeping and mopping interior areas and keeping exterior grounds clean and free of debris.

Benefits

• Medical, dental, and vision benefits for employees who average 20 or more hours per week.
• 401(k) with company match.
• Paid time off and sick time.
• Flexible spending account.
• Company-paid life and accidental death insurance.
• Exclusive vendor discounts.
• Mileage reimbursement for travel between properties or other work-related tasks.
• Opportunity to earn performance-based bonuses.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed