Customer Service - Self Storage Manager

Public Storage • Columbus, OH

10d

About The Position

Public Storage is hiring a Property Manager to serve customers at multiple self-storage locations. The role involves working independently, both indoors and outdoors, assessing customers’ storage needs, recommending storage solutions, and selling packing and moving supplies. Property Managers inspect storage units to verify inventory and availability, audit cash drawers, make bank deposits, and contact customers about payments and collections. The role also includes cleaning and routine maintenance of interior areas and exterior grounds.

The position offers flexible, full-time schedules between 9:30 a.m. and 6 p.m., with weekend hours until 5 p.m. The advertised pay is $15.00 per hour, with the opportunity to earn performance-based bonuses. Employees must use their own vehicle to travel between locations or for other work-related tasks; mileage reimbursement is provided.

Requirements

• Experience in a customer-service-centered sales environment; candidates may come from retail, restaurant, fast food, or other service-based companies.
• Valid driver’s license.
• Use of a personal vehicle to travel between work locations and/or conduct other work-related business.
• Ability to transport, lift, or move items weighing up to 35 pounds.
• Ability to walk around facilities, spend up to 50% of work time outdoors, climb stairs, and open large doors.

Responsibilities

• Assess customers’ storage needs and recommend solutions.
• Sell packing and moving supplies.
• Inspect storage units daily to confirm inventory and availability and ensure spaces are ready to rent.
• Audit cash drawers and make bank deposits.
• Help customers keep payments current and make reminder and collection calls when required.
• Clean and maintain facilities, including sweeping and mopping interior areas and keeping exterior grounds clean and free of debris.
• Travel between work locations and conduct other work-related business using a personal vehicle.

Benefits

• Medical, dental, and vision benefits for eligible employees working an average of 20 or more hours.
• 401(k) with company match.
• Paid time off and sick time.
• Flexible spending account.
• Company-paid life and accidental death insurance.
• Exclusive vendor discounts.
• Mileage reimbursement for travel between properties or other work-related tasks.
• Opportunity to earn performance-based bonuses.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed