Customer Service - Self Storage Manager

Public Storage • Jersey City, NJ

25d • Onsite

About The Position

Public Storage is hiring a Property Manager to work independently across multiple self-storage locations. The role involves spending time both inside and outside facilities, helping customers identify storage needs and recommending solutions, including packing and moving supplies. Managers inspect storage units and verify inventory and availability, handle cash drawer audits and bank deposits, and contact customers regarding payments, reminders, and collections. The role also includes cleaning and routine maintenance of interior areas and exterior grounds.

Requirements

• Experience in a customer-service-centered sales environment, such as retail, restaurant, fast food, or another service-based company.
• Valid driver’s license.
• Ability to use a personal vehicle to travel between work locations and/or conduct other work-related business.
• Ability to lift, move, or transport items weighing up to 35 pounds.
• Ability to walk around facilities, climb stairs, and open large doors.

Responsibilities

• Assess customers’ storage needs and make recommendations, including selling packing and moving supplies.
• Inspect storage units daily to confirm inventory and availability and ensure spaces are ready to rent.
• Audit cash drawers and make bank deposits.
• Help customers stay current with payments and make reminder and collection calls when required.
• Perform cleaning and daily maintenance, including sweeping and mopping interior areas and keeping exterior grounds clean and free of debris.
• Travel between multiple properties and other work-related locations using a personal vehicle.

Benefits

• Medical, dental, and vision benefits for employees eligible for full-time benefits by averaging 20 or more hours per week.
• 401(k) with company match.
• Paid time off and sick time.
• Flexible spending account.
• Company-paid life and accidental death insurance.
• Exclusive vendor discounts.
• Mileage reimbursement for travel between properties and other work-related tasks.
• Opportunity to earn performance-based bonuses.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed