Customer Service - Self Storage Manager

Public Storage•Sherman, TX

About The Position

Public Storage is hiring a Property Manager to work independently across multiple self-storage locations. The role involves working both indoors and outdoors, helping customers determine their storage needs, and recommending storage options and packing or moving supplies. Managers inspect units, verify inventory and availability, handle cash drawer audits and bank deposits, and contact customers about payments and collections. They also perform cleaning and daily maintenance to keep interior areas and exterior grounds clean and presentable. The role requires travel between locations using the employee’s own vehicle; mileage reimbursement is provided for work-related travel. Flexible full-time schedules are available between 9:30 a.m. and 6 p.m., with weekend hours until 5 p.m. The posting states pay of $15.50 per hour and notes that Property Managers may earn performance-based bonuses.

Requirements

  • Experience in a customer-service-centered sales environment; examples include retail, restaurants, fast food, or other service-based companies.
  • Valid driver’s license.
  • Use of a personal vehicle to travel between work locations or conduct other work-related business.
  • Ability to transport, lift, or move items weighing up to 35 pounds.
  • Ability to walk in and around facilities and spend up to 50% of work time outdoors.

Responsibilities

  • Assess customers’ storage needs and recommend suitable storage options.
  • Sell packing and moving supplies.
  • Inspect storage units daily to confirm inventory and availability and ensure spaces are ready to rent.
  • Audit cash drawers and make bank deposits.
  • Help customers stay current with payments, including making reminder and collection calls when required.
  • Travel between properties and other work-related locations using a personal vehicle.
  • Perform cleaning and daily maintenance, including sweeping and mopping interior areas and maintaining clean exterior grounds.
  • Walk around facilities, climb stairs, and open large doors.

Benefits

  • Medical, dental, and vision coverage; full-time benefits eligibility is stated for employees averaging 20 or more hours.
  • 401(k) with company match.
  • Paid time off and sick time.
  • Flexible spending account.
  • Company-paid life and accidental death insurance.
  • Exclusive vendor discounts.
  • Mileage reimbursement for travel between properties or other work-related tasks.
  • Opportunity to earn performance-based bonuses.
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