Customer Service - Self Storage Manager

Public Storage • Coon Rapids, MN

11d

About The Position

Public Storage is hiring a Customer Service - Self Storage Manager to work independently across multiple locations, both indoors and outdoors. The role includes helping customers identify storage needs and recommending storage options and packing and moving supplies. Managers inspect storage units to confirm inventory and availability, handle cash drawer audits and bank deposits, and help customers stay current on payments through reminders and collection calls. The work also includes cleaning and daily facility maintenance. Employees must use their own vehicle to travel between work locations or for other work-related business; mileage reimbursement is provided.

Requirements

• Experience in a customer-service-centered sales environment, such as retail, restaurant, fast food, or another service-based company.
• Valid driver’s license.
• Use of a personal vehicle to travel between work locations and/or conduct other work-related business.
• Ability to transport, lift, or move items weighing up to 35 pounds.
• Ability to walk around facilities, spend up to 50% of work time outdoors, climb stairs, and open large doors.

Responsibilities

• Assess customers’ storage needs and make recommendations, including selling packing and moving supplies.
• Inspect storage units daily to confirm inventory and availability and ensure spaces are ready to rent.
• Audit cash drawers and make bank deposits.
• Help customers stay current with payments by making reminder and collection calls when required.
• Perform cleaning and daily maintenance, including sweeping and mopping interior areas and maintaining clean exterior grounds and curb appeal.
• Travel between work locations and conduct other work-related business using a personal vehicle.

Benefits

• Medical, dental, and vision benefits for employees eligible for full-time benefits by averaging 20 or more hours per week.
• 401(k) with company match.
• Paid time off and sick time.
• Flexible spending account.
• Company-paid life insurance and accidental death insurance.
• Exclusive vendor discounts.
• Mileage reimbursement for travel between properties or other work-related tasks.
• Opportunity to earn performance-based bonuses.
• Flexible and full-time schedules.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed