Customer Service - Self Storage Manager

Public Storage•Wallington, NJ

About The Position

Public Storage is hiring a Property Manager to work independently at multiple self-storage locations, spending time both indoors and outdoors. The role involves assessing customers’ storage needs and recommending suitable options, including selling packing and moving supplies. Property Managers inspect storage units daily to confirm inventory and availability and ensure spaces are ready to rent. They also audit cash drawers, make bank deposits, help customers stay current on payments, and make reminder and collection calls when needed. The position includes cleaning and daily maintenance, such as sweeping and mopping interior areas and maintaining clean exterior grounds and curb appeal. Employees must travel between work locations and for other work-related tasks using their own vehicle; mileage reimbursement is available.

Requirements

  • Experience in a customer-service-centered sales environment; candidates may come from retail, restaurant, fast food, or other service-based companies.
  • Valid driver’s license.
  • Use of a personal vehicle to travel between work locations and/or conduct other work-related business.
  • Ability to transport, lift, or move items weighing up to 35 pounds.
  • Ability to walk in and around facilities, including spending up to 50% of time outdoors, climbing stairs, and opening large doors.

Responsibilities

  • Assess customers’ storage needs and make recommendations.
  • Sell packing and moving supplies.
  • Inspect storage units daily to confirm inventory and availability and ensure spaces are ready to rent.
  • Audit cash drawers and make bank deposits.
  • Help customers stay current with payments and make reminder and collection calls when required.
  • Perform cleaning and daily maintenance, including sweeping and mopping interior areas.
  • Maintain exterior grounds and curb appeal, keeping areas clean and free of debris.
  • Travel between work locations and conduct other work-related business using a personal vehicle.

Benefits

  • Medical, dental, and vision benefits.
  • 401(k) with company match.
  • Paid time off and sick time.
  • Flexible spending account.
  • Company-paid life and accidental death insurance.
  • Exclusive vendor discounts.
  • Mileage reimbursement for travel between properties or other work-related tasks.
  • Opportunity to earn performance-based bonuses.
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