Customer Service - Self Storage Manager

Public Storage•Apopka, FL

About The Position

Public Storage is hiring Property Managers to work independently across multiple locations. The role involves working both indoors and outdoors, helping customers determine their storage needs, recommending storage options, and selling packing and moving supplies. Managers inspect storage units to verify inventory and availability, audit cash drawers, make bank deposits, and help customers stay current on payments through reminders and collection calls when needed. The position also includes cleaning and daily maintenance, such as sweeping and mopping interior areas and keeping exterior grounds clean and free of debris. Schedules are flexible and full-time, between 9:30 a.m. and 6 p.m., with weekend hours until 5 p.m. Employees working an average of 20 or more hours are eligible for full-time benefits. Employees must use their own vehicle to travel between work locations or conduct other work-related business; mileage reimbursement is provided.

Requirements

Experience in a customer-service-centered sales environment, such as retail, restaurant, fast food, or another service-based company.
Valid driver’s license.
Own vehicle available for travel between work locations and/or other work-related business.
Ability to transport, lift, or move items weighing up to 35 pounds.
Ability to walk around facilities, climb stairs, and open large doors; the role can involve spending up to 50% of time outdoors.

Responsibilities

Assess customers’ storage needs and recommend appropriate options.
Sell packing and moving supplies.
Inspect storage units daily to confirm inventory and availability.
Audit cash drawers and make bank deposits.
Help customers stay current on payments, including making reminder and collection calls when required.
Perform cleaning and daily maintenance, including sweeping and mopping interior areas and maintaining clean exterior grounds.