Customer Service - Self Storage Manager
About The Position
Public Storage is hiring Property Managers to work independently across multiple locations. Managers spend time both inside and outside facilities, assess customers’ storage needs, and recommend storage solutions and packing and moving supplies. The role also includes inspecting storage units, handling cash and bank deposits, contacting customers about payments, and maintaining facilities and grounds. The position pays $14.50 per hour. Flexible, full-time schedules are available between 9:30 a.m. and 6 p.m., with weekend hours until 5 p.m. Employees working an average of 20 or more hours are eligible for full-time benefits. Mileage reimbursement is available for travel between properties and other work-related tasks, and Property Managers may earn performance-based bonuses.
Requirements
- Experience in a customer-service-centered sales environment, such as retail, restaurant, fast food, or another service-based company.
- Valid driver’s license.
- Ability to use a personal vehicle to travel between work locations and for other work-related business.
- Ability to transport, lift, or move items weighing up to 35 pounds.
- Ability to walk in and around facilities, spend up to 50% of work time outdoors, climb stairs, and open large doors.
Responsibilities
- Assess customers’ storage needs and recommend appropriate options.
- Sell packing and moving supplies.
- Inspect storage units daily to confirm inventory and availability and ensure spaces are ready to rent.
- Audit cash drawers and make bank deposits.
- Help customers keep their accounts current, including making reminder and collection calls when required.
- Travel between work locations and conduct other work-related business using a personal vehicle.
- Perform cleaning and daily maintenance, including sweeping and mopping interior areas and keeping exterior grounds clean and free of debris.
- Walk around facilities, including climbing stairs and opening large doors.
Benefits
- Medical, dental, and vision coverage.
- 401(k) with company match.
- Paid time off and sick time.
- Flexible spending account.
- Company-paid life and accidental death insurance.
- Exclusive vendor discounts.
- Mileage reimbursement for travel between properties or other work-related tasks.
- Opportunity to earn performance-based bonuses.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
