Customer Service - Self Storage Manager

Public Storage • Novi, MI

9d

About The Position

Public Storage is hiring a Property Manager to work independently across multiple self-storage locations, both indoors and outdoors. The role includes assessing customers’ storage needs, recommending suitable storage options, and selling packing and moving supplies. Managers inspect storage units to confirm inventory and availability, audit cash drawers, make bank deposits, and help customers stay current on payments through reminders and collection calls when needed. The work also involves cleaning and daily maintenance of interior areas and exterior grounds.

The position offers $16.50 per hour and flexible, full-time schedules between 9:30 a.m. and 6 p.m., with weekends until 5 p.m. Employees working an average of 20 or more hours may qualify for full-time benefits. Mileage reimbursement is provided for travel between properties and other work-related tasks, and Property Managers may earn performance-based bonuses.

Requirements

• Experience in a customer-service-centered sales environment; candidates may come from retail, restaurant, fast-food, or other service-based companies.
• Valid driver’s license.
• Use of a personal vehicle to travel between work locations and conduct other work-related business.
• Ability to lift or move items weighing up to 35 pounds.
• Ability to walk around facilities, climb stairs, open large doors, and spend up to 50% of work time outdoors.

Responsibilities

• Assess customers’ storage needs and recommend suitable options.
• Sell packing and moving supplies.
• Inspect storage units daily to confirm inventory and availability and ensure units are ready to rent.
• Audit cash drawers and make bank deposits.
• Help customers stay current with payments, including making reminder and collection calls when required.
• Travel between multiple work locations and other work-related destinations using a personal vehicle.
• Perform cleaning and daily maintenance, including sweeping and mopping interior areas and keeping exterior grounds clean and free of debris.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) with employer match
• Paid time off
• Sick time
• Flexible spending account
• Company-paid life insurance
• Company-paid accidental death insurance
• Exclusive vendor discounts
• Mileage reimbursement for work-related travel
• Opportunity to earn performance-based bonuses

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed