Customer Service - Self Storage Manager

Public Storage•El Dorado Hills, CA

About The Position

Public Storage is hiring a Property Manager to work independently across multiple locations, spending time both indoors and outdoors. The role involves helping customers identify storage needs and recommending solutions, including packing and moving supplies. Property Managers also conduct unit inspections, handle routine financial tasks, support payment collection, and perform cleaning and maintenance duties. The position offers $18.00 per hour, flexible full-time schedules, mileage reimbursement for work-related travel, and the opportunity to earn performance-based bonuses. Full-time benefits are available to employees averaging 20 or more hours per week.

Requirements

  • Experience in a customer-service-centered sales environment, such as retail, restaurant, fast food, or another service-based company.
  • Valid driver’s license.
  • Use of a personal vehicle to travel between work locations or conduct other work-related business.
  • Ability to transport, lift, or move items weighing up to 35 pounds.
  • Ability to walk around facilities, climb stairs, and open large doors; the role may involve spending up to 50% of the time outdoors.

Responsibilities

  • Assess customers’ storage needs and make recommendations, including selling packing and moving supplies.
  • Inspect storage units daily to confirm inventory and availability and ensure spaces are ready to rent.
  • Audit cash drawers and make bank deposits.
  • Help customers stay current with payments and make reminder and collection calls when required.
  • Travel between multiple work locations using a personal vehicle for work-related business.
  • Perform cleaning and daily maintenance, including sweeping and mopping interior areas and keeping exterior grounds clean and free of debris.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) with employer match
  • Paid time off
  • Sick time
  • Flexible spending account
  • Company-paid life insurance
  • Company-paid accidental death insurance
  • Exclusive vendor discounts
  • Mileage reimbursement for travel between properties or other work-related tasks
  • Opportunity to earn performance-based bonuses
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