Customer Service - Self Storage Manager
About The Position
Public Storage is hiring Property Managers to work independently at multiple self-storage locations. The role involves working both indoors and outdoors, helping customers assess storage needs and recommending storage options and packing and moving supplies. Managers inspect storage units to confirm inventory and availability, audit cash drawers, make bank deposits, and help customers stay current on payments through reminder and collection calls. The position also includes cleaning and routine maintenance of interior areas and exterior grounds. Schedules are flexible and full-time, between 9:30 a.m. and 6 p.m., with weekend hours until 5 p.m. Employees must travel between work locations using their own vehicle. Mileage reimbursement is available for travel between properties and other work-related tasks. The role requires moving items weighing up to 35 pounds and spending up to 50% of the time outdoors, walking around facilities, climbing stairs, and opening large doors.
Requirements
- Experience in a customer-service-centered sales environment, such as retail, restaurant, fast food, or another service-based company.
- Valid driver’s license.
- Use of a personal vehicle to travel between work locations and for other work-related business.
- Ability to lift or move items weighing up to 35 pounds.
- Ability to walk around facilities, including climbing stairs and opening large doors.
- Ability to spend up to 50% of work time outdoors.
Responsibilities
- Assess customers’ storage needs and make recommendations, including selling packing and moving supplies.
- Inspect storage units daily to confirm inventory and availability and ensure spaces are ready to rent.
- Audit cash drawers and make bank deposits.
- Help customers stay current with payments by making reminder and collection calls when required.
- Clean and maintain facilities, including sweeping and mopping interior areas and keeping exterior grounds clean and free of debris.
- Travel between work locations and conduct other work-related business using a personal vehicle.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) with company match
- Paid time off
- Sick time
- Flexible spending account
- Company-paid life insurance
- Company-paid accidental death insurance
- Exclusive vendor discounts
- Mileage reimbursement for work-related travel
- Opportunity to earn performance-based bonuses
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
