Customer Service - Self Storage Manager

Public Storage • McKinney, TX

11d

About The Position

Public Storage is hiring Property Managers to work independently across multiple locations. The role includes time both indoors and outdoors and focuses on customer service, sales, and daily property operations. Managers assess customers’ storage needs, recommend storage options, and sell packing and moving supplies. They inspect storage units to confirm inventory and availability, audit cash drawers, make bank deposits, and help customers stay current on payments through reminders and collection calls. The position also involves cleaning and routine maintenance, including sweeping and mopping interior areas and keeping exterior grounds clean and free of debris. Employees use their own vehicle to travel between work locations or for other work-related business; mileage reimbursement is provided.

Requirements

• Experience in a customer-service-centered sales environment, such as retail, restaurants, fast food, or another service-based company.
• Valid driver’s license.
• Use of a personal vehicle to travel between different work locations and/or conduct other work-related business.
• Ability to transport, lift, or move items weighing up to 35 pounds.
• Ability to walk around facilities, climb stairs, and open large doors.
• Ability to spend up to 50% of work time outdoors.

Responsibilities

• Assess customers’ storage needs and recommend storage options.
• Sell packing and moving supplies.
• Inspect storage units daily to confirm inventory and availability and ensure spaces are ready to rent.
• Audit cash drawers and make bank deposits.
• Help customers keep current with payments, including making reminder and collection calls when required.
• Perform cleaning and daily maintenance, including sweeping and mopping interior areas and maintaining clean exterior grounds.
• Travel between properties or other work-related locations using a personal vehicle.

Benefits

• Medical, dental, and vision benefits for employees working an average of 20 or more hours for full-time benefits eligibility.
• 401(k) with match.
• Paid time off and sick time.
• Flexible spending account.
• Company-paid life insurance and accidental death insurance.
• Exclusive vendor discounts.
• Mileage reimbursement for travel between properties or other work-related tasks.
• Opportunity to earn performance-based bonuses.
• Flexible schedules.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed