Customer Service - Self Storage Manager

Public Storage • Waterbury, CT

19d

About The Position

Public Storage is hiring a Customer Service - Self Storage Manager to work independently across multiple locations, spending time both indoors and outdoors. The role includes helping customers identify their storage needs, recommending storage options and selling packing and moving supplies, and ensuring units are ready to rent. Managers also handle daily business tasks, including cash-drawer audits, bank deposits, payment reminders, and collection calls when required. The position pays $17.50 per hour. Employees working an average of 20 or more hours are eligible for full-time benefits.

Requirements

• Customer-service-centered sales experience; successful candidates may come from retail, restaurant, fast food, or other service-based companies.
• Valid driver’s license.
• Use of a personal vehicle to travel between work locations and/or conduct other work-related business.
• Ability to transport, lift, or move items weighing up to 35 pounds.
• Ability to walk around facilities, climb stairs, and open large doors.
• Ability to spend up to 50% of the time outdoors.

Responsibilities

• Assess customers’ storage needs and make recommendations.
• Sell packing and moving supplies.
• Inspect storage units daily to confirm inventory and availability and ensure spaces are ready to rent.
• Audit cash drawers and make bank deposits.
• Help customers stay current with payments, including making reminder and collection calls when required.
• Travel between multiple work locations and conduct other work-related business using a personal vehicle.
• Perform cleaning and daily maintenance, including sweeping and mopping interior areas and keeping exterior grounds and curb appeal clean and free of debris.

Benefits

• Medical, dental, and vision coverage for eligible employees.
• 401(k) with company match.
• Paid time off and sick time.
• Flexible spending account.
• Company-paid life and accidental death insurance.
• Exclusive vendor discounts.
• Mileage reimbursement for travel between properties or other work-related tasks.
• Opportunity to earn performance-based bonuses.
• Competitive wages paid weekly.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed