Customer Service - Self Storage Manager

Public Storage • Mount Juliet, TN

6d

About The Position

Public Storage is hiring Property Managers to work independently at multiple self-storage locations. Managers spend time both indoors and outdoors, assess customers’ storage needs, recommend storage options, and sell packing and moving supplies. The role also includes inspecting storage units, auditing cash drawers, making bank deposits, helping customers stay current on payments, and making reminder and collection calls when required. Property Managers perform cleaning and routine maintenance to keep interior areas and exterior grounds clean and presentable.

Requirements

• Experience in a customer-service-centered sales environment; successful candidates may come from retail, restaurant, fast-food, or other service-based companies.
• Valid driver’s license.
• Ability to use a personal vehicle to travel between work locations and/or conduct other work-related business.
• Ability to lift, move, or transport items weighing up to 35 pounds.
• Ability to walk around facilities, climb stairs, and open large doors.
• Ability to spend up to 50% of work time outdoors.

Responsibilities

• Assess customers’ storage needs and make recommendations.
• Sell packing and moving supplies.
• Inspect storage units daily to confirm inventory and availability and ensure spaces are ready to rent.
• Audit cash drawers and make bank deposits.
• Help customers stay current with payments and make reminder and collection calls when required.
• Perform cleaning and daily maintenance, including sweeping and mopping interior areas and keeping exterior grounds and curb appeal clean and free of debris.
• Travel between properties or conduct other work-related tasks using a personal vehicle.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) with company match
• Paid time off
• Sick time
• Flexible spending account
• Company-paid life insurance
• Company-paid accidental death insurance
• Exclusive vendor discounts
• Mileage reimbursement for travel between properties and other work-related tasks
• Opportunity to earn performance-based bonuses

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed