Customer Service - Self Storage Manager

Public Storage•Charlotte, NC

About The Position

Public Storage is hiring a Property Manager to work independently across multiple locations, both indoors and outdoors. The role involves assessing customers’ storage needs, recommending storage options, and selling packing and moving supplies. Property Managers also inspect storage units, handle cash and deposits, support payment collection, and perform cleaning and routine maintenance. The position pays $15.00 per hour and offers flexible, full-time schedules between 9:30 a.m. and 6 p.m., with weekend hours until 5 p.m.

Requirements

  • Experience in a customer-service-centered sales environment, such as retail, restaurants, fast food, or another service-based company.
  • Valid driver’s license.
  • Use a personal vehicle to travel between work locations and conduct other work-related business.
  • Ability to transport, lift, or move items weighing up to 35 pounds.
  • Ability to walk around facilities, climb stairs, and open large doors.
  • Ability to spend up to 50% of work time outdoors.

Responsibilities

  • Assess customers’ storage needs and make recommendations.
  • Sell packing and moving supplies.
  • Inspect storage units daily to verify inventory and availability and ensure spaces are ready to rent.
  • Audit cash drawers and make bank deposits.
  • Help customers stay current on payments and make reminder and collection calls when required.
  • Clean and maintain facilities, including sweeping and mopping interior areas and keeping exterior grounds clean and free of debris.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) with employer match
  • Paid time off
  • Sick time
  • Flexible spending account
  • Company-paid life insurance
  • Company-paid accidental death insurance
  • Exclusive vendor discounts
  • Mileage reimbursement for travel between properties or other work-related tasks
  • Opportunity to earn performance-based bonuses
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