Customer Service - Self Storage Manager

Public Storage • West Lafayette, IN

17d

About The Position

Public Storage is hiring a Property Manager to work independently across multiple locations, spending time both indoors and outdoors. The role includes assessing customers’ storage needs and recommending options, including packing and moving supplies. Managers inspect storage units to confirm inventory and availability, audit cash drawers, make bank deposits, and help customers stay current on payments through reminder and collection calls. The position also involves cleaning and daily maintenance, including sweeping and mopping interior areas and keeping exterior grounds clean and free of debris.

Requirements

• Experience in a customer-service-centered sales environment, such as retail, restaurant, fast food, or another service-based company.
• Valid driver’s license.
• Use a personal vehicle to travel between work locations or conduct other work-related business.
• Ability to transport, lift, or move items weighing up to 35 pounds.
• Ability to walk around facilities, climb stairs, and open large doors; the role may involve spending up to 50% of the time outdoors.

Responsibilities

• Assess customers’ storage needs and make recommendations, including selling packing and moving supplies.
• Inspect storage units daily to confirm inventory and availability and ensure spaces are ready to rent.
• Audit cash drawers and make bank deposits.
• Help customers keep payments current by making reminder and collection calls when required.
• Perform cleaning and daily maintenance, including sweeping and mopping interior areas and maintaining clean exterior grounds and curb appeal.

Benefits

• Medical, dental, and vision benefits for employees eligible for full-time benefits by working an average of 20 or more hours.
• 401(k) with matching.
• Paid time off and sick time.
• Flexible spending account.
• Company-paid life insurance and accidental death insurance.
• Exclusive vendor discounts.
• Mileage reimbursement for travel between properties or other work-related tasks.
• Opportunity to earn performance-based bonuses.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed