Customer Service - Self Storage Manager

Public Storage•Bethpage, NY

About The Position

Public Storage is hiring Property Managers to work independently across multiple locations. The role involves working both indoors and outdoors, assessing customers’ storage needs, recommending storage solutions, and selling packing and moving supplies. Managers inspect storage units to confirm inventory and availability, audit cash drawers, make bank deposits, and help customers stay current on payments through reminders and collection calls when required. The position also includes cleaning and daily maintenance tasks to keep interior areas and exterior grounds clean and presentable. The role requires travel between work locations or for other work-related tasks using the employee’s own vehicle; mileage reimbursement is provided. Employees may spend up to 50% of their time outdoors and must be able to transport, lift, or move items weighing up to 35 pounds.

Requirements

Customer service experience; successful candidates may come from retail, restaurant, fast food, or other service-based sales environments.
Valid driver’s license.
Ability to use a personal vehicle to travel between work locations and/or conduct other work-related business.
Ability to transport, lift, or move items weighing up to 35 pounds.
Ability to walk around facilities, climb stairs, and open large doors.

Responsibilities

Assess customers’ storage needs and make recommendations, including selling packing and moving supplies.
Inspect storage units daily to confirm inventory and availability and ensure units are ready to rent.
Audit cash drawers and make bank deposits.
Help customers stay current with payments by making reminder and collection calls when required.
Travel between properties or conduct other work-related tasks using a personal vehicle.
Perform cleaning and daily maintenance, including sweeping and mopping interior areas and maintaining clean exterior grounds.