Customer Service - Self Storage Manager

Public Storage•Mission Bend, TX
•Onsite

About The Position

Public Storage is hiring a Property Manager to work independently across multiple self-storage locations. The role includes both indoor and outdoor work and involves assisting customers with storage needs, recommending and selling packing and moving supplies, inspecting storage units, and supporting daily business operations. Property Managers also help customers stay current on payments, make reminder and collection calls, audit cash drawers, and make bank deposits.

Requirements

  • Experience in a customer-service-centered sales environment, such as retail, restaurant, fast food, or another service-based company.
  • Valid driver’s license.
  • Ability to use a personal vehicle to travel between work locations and conduct other work-related business.
  • Ability to lift or move items weighing up to 35 pounds.
  • Ability to walk around facilities, climb stairs, and open large doors.

Responsibilities

  • Assess customers’ storage needs and make recommendations, including selling packing and moving supplies.
  • Inspect storage units daily to confirm inventory and availability and ensure spaces are ready to rent.
  • Audit cash drawers and make bank deposits.
  • Help customers keep payments current and make reminder and collection calls when required.
  • Clean and maintain interior areas and exterior grounds, including sweeping, mopping, and keeping grounds free of debris.
  • Travel between multiple work locations and perform other work-related tasks using a personal vehicle.

Benefits

  • Medical, dental, and vision benefits.
  • 401(k) with company match.
  • Paid time off and sick time.
  • Flexible spending account.
  • Company-paid life and accidental death insurance.
  • Exclusive vendor discounts.
  • Mileage reimbursement for travel between properties and other work-related tasks.
  • Opportunity to earn performance-based bonuses.
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